Privacy Policy
Last updated: April 15, 2026
MittenCleaningCo (“we,” “us,” or “our”) operates a residential cleaning service in the Metro Detroit area. This Privacy Policy describes how we collect, use, and protect your personal information.
Information We Collect
When you book a cleaning service through our website or booking platform, we collect your name, phone number, email address, and home address. This information is necessary to schedule and provide our cleaning services.
How We Use Your Information
We use your personal information to schedule and confirm your cleaning appointments, send you SMS text messages related to your bookings (confirmations, reminders, on-the-way notifications, and follow-ups), communicate with you about our services, and process payments.
SMS Text Messaging
By providing your phone number when booking a service, you consent to receive transactional text messages from MittenCleaningCo related to your appointments. Message frequency varies based on your bookings. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with service providers who assist us in operating our business (such as our booking platform and SMS messaging provider) solely for the purpose of delivering our services to you.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Contact Us
If you have questions about this Privacy Policy, contact us at (248) 940-324